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Protesters Besiege Satelite TV Company
April 16, 2008 07:34, 113 views
By Damola Ogundimu
Placard-carrying subscribers of HiTV have besieged the Apapa Road office of the satelite television company to protest against what they described as the high handedness of the management.
Some of the placards carried had such slogans like ‘HiTV, hijacking of international television virus; ‘HiTV is another way of 419; ‘HiTV people are fraudsters and robbers’, and so on.
The subscribers’ grouse was that service on the network of the satelite TV had disappeared for sometime now, and since most of them that came to complain use their TV for commercial purposes, they complained that they had been losing revenue.
The peaceful protest eventually got awry as the subscribers quickly formed a mob, throwing all sorts of objects at the office while trying to gain entrance into the office premises. They got so violent that the management had to call in the police from the Denton Police Station, Oyingbo.
On arrival, the policemen shot sporadically in the air to disperse the protesters.
An insider in the company blamed the subscribers for the problem, explaining that most of them refused to renew their subscription after the one they paid had expired. ”What we did was to disconnect all those who refused to renew their subscription. What all those protesting should do is to pay and get their network back. Those that had already paid need to present their receipts to get back on line, ” the official told P.M.News.
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agboola
16 April 2008 12:14with time we shall be privy to the real truth. but HITV! be warned
adeyemi olayiwola
17 April 2008 07:41It is quite unfortunate that the pay and view satelite channel (HiTV) can treat its subscribers like this. I am a subscriber, not using the network for business, but i am frustrated by the output of the company despite paying regularly, the only thing the HiTV can bost of is the monopoly it enjoyed by transmitting the premire league. All other channels are nothing to write home about compare with DSTV. I think the NCC, NBC and the likes should look into this, same programme is repeated every day.
Tayo
17 April 2008 10:07What HITV should look into is the customer services. There is no point in increasing your suscriber base without thinking of how you will take care of these customers. They should find a way of making life easier for the paying suscribers. Why would I need to make payment in FESTAC and will need to travel to Ebute Metta before my service could be reactivated in the age of hitech?
For the love of the nigerian initiative, HITV should please wake up.
Femi Olatunji
17 April 2008 12:21I think a lot had been said about this DTH provider called Hitv in the last 8 months or thereabout. To me, i feel HiTv should wake up from their slumber, put their acts together and improve on their services if they really want to compete with Dstv and other DTH service providers in the country. The major problem is that they did not carry out a proper feasibility study before opening for business.